Privacy Policy

Information we collect

• Account & forms: name, email, messages, and any info you submit.
• Device & usage: IP address, device identifiers, browser type, pages viewed, timestamps, approximate location from IP.
• Cookies & similar tech: necessary cookies plus analytics/advertising cookies where enabled.
• Payments (if applicable): if you purchase, payment is processed by a payment processor; we typically receive limited details (e.g., billing name, email, last 4 digits, payment status) rather than full card numbers.

How we use information

To provide and improve the Services; communicate with you; process transactions; detect fraud/abuse; personalize content; comply with law; and maintain security and logs.

How we share information

We share personal information with service providers (hosting, analytics, customer support, communications, payment processors) under contractual obligations; with professional advisors; and if required for legal, safety, or business transfer reasons. We do not sell personal information in the traditional sense.

Cookies, analytics, and targeted advertising

You can control cookies via browser settings and, where available, our cookie controls. Some partners may use cookies/pixels to measure performance and show interest-based ads. If such sharing is considered “sale” or “sharing” under certain state laws, you may opt out as described below.

Note: Some browsers send “Do Not Track” signals; there is no uniform standard, so we do not respond to DNT in a specific way.

Retention

We keep personal information as long as reasonably necessary for the purposes described, including to provide Services, meet legal/accounting obligations, resolve disputes, and enforce agreements. We may retain and use aggregated or de-identified data longer.

Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. No method of transmission or storage is 100% secure.

Your choices & rights (US)

• Access/Correction/Deletion: you may request access to, correction of, or deletion of your personal information, subject to legal exceptions.
• Opt out of marketing: use unsubscribe links in emails or contact us.
• California (CPRA) notice: CA residents may request information about categories collected/used/shared; request deletion/correction; and opt out of “sale” or “sharing” for cross-context behavioral advertising. You may also limit use/disclosure of sensitive personal information where applicable (we do not intentionally collect sensitive info unless you provide it).
• Authorized agents: CA residents may use an authorized agent; we will require verification.
• Non-discrimination: we will not discriminate for exercising privacy rights.
• Shine the Light (CA): you may request information about certain third-party marketing disclosures, if any.

To submit a privacy request or opt out of “sale/sharing,” contact us at contact@velvetyetiroom.com. We may verify your request using information associated with your interactions.

Children

The Services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

Changes

We may update this policy from time to time by posting a revised version with a new effective date.